It’s inevitable… you will eventually have a roof leak or be faced with an emergency roof repair situation. It doesn’t matter if you have the best quality shingles money can buy and you had the best qualified installation crew, you’re bound to have a leak, or shingles blown off your roof at some time. Especially considering we live in the Southeast and come Spring the violent thunderstorms come rolling through like clockwork.

There’s actually quite a few reasons you could develop a leaky roof. From our experience, most times you don’t know about the leak until it’s been happening for weeks or even months… depending on how minor it is, and the location where the water is intruding into your home.

Several Issues That Will Cause Your Roof to Leak

Several of these reasons will probably surprise you. But believe me, we’ve seen them all. The issue with a roof is that nobody is ever on their roof to see any of these problems when they occur. Here’s a few of the unusual and common reasons we’ve seen water intrusion start on a roof.

  • Wind damage – shingles blown off roof in a portion that’s not visible from ground.
  • Nail pops – Nails will sometimes be pushed out of the plywood decking over time because of the expansion and contraction of wood, caused by cold and hot temperatures.
  • Poor installation – Unfortunately we see this a lot. You’d be surprised how many exposed nails poor installers can leave eventually to start leaking.
  • Bullets – Yep! That’s right! We’ve found more bullets stuck in roofs than I can count on both hands. Kind of scary isn’t it? We can attribute these to New Year, 4th of July, and too much alcohol.
  • Roof maintenance neglect – It’s important to have a semi-annual roof maintenance done. There are several parts to your roofing system that need to have fresh caulk at least every few years. If neglected, the initial caulking will begin to fail and inevitably begin leaking water.
  • Hail damage – It’s actually rare to have a roof leak from hail damage. But if you had big enough hail, it can crack the shingles matting enough to where it will eventually develop a leak. Especially in valleys or other critical areas.
  • Squirrels and pests – Once a squirrel decides they want in your house, they’ll keep trying until they get in. Sometimes it means chewing and clawing holes in your roof. Usually are the perimeters.
  • Bad design – Some roofs were designed with collections points to tie several slopes together. If these areas weren’t prepped properly with Ice and Water, they can develop leaks. I think some architects just didn’t think ahead with some of these I’ve witnessed. They just didn’t know what else to do.
  • Ventilation leaks – Probably the most common leak we see is from dry rotted plumbing boots. They have a rubber seal that starts cracking, rotting and leaking after 8 – 10 years.

There’s other issues that can cause shingle, metal, or even tile roofs to start leaking. Hopefully if this happens to you, it will be noticed before it has a chance to do more damage to framing, insulation, drywall and other parts to the interior of your home. It’s always the cheapest way out if you can catch it quick before it does additional damage.

Most Common Emergency Roofing Event

Roof installation preparation for weathersThe most dramatic damage that can happen to your roof is from a serious storm rolling through, then blowing a tree on your roof. Not only will this scare the life out of you if you’re home when it hits your house, it can cause thousands of dollars in damage to not only the roof, but framing, structure, walls, cabinets and anything else that may be in its path.

We hope this never happens to you. But if it does, don’t hesitate to call ResCom Roofing. It doesn’t matter what time it is, if you have a tree on your house, you need our help. Call us and we’ll be there to help get the tree off your home. Then we’ll install an emergency tarp to stop any further water damage from occurring until we can do the full repair. Fortunately, when this happens, in our experience most insurance companies are very helpful. They will pay for any costs incurred during the initial safety repair, emergency tarp installation, tree removal and any other expenses incurred.

Just remember to keep every receipt if you suffer this unfortunate event. It’s already a traumatic experience, so make sure you have all your ducks in a row when it comes time for the insurance company to reimburse you for any expenses you’ve incurred.

Contact ResCom Roofing – We Cover Your Assets

For any of these situations we’ve discussed in this article, ResCom Roofing is here to help. Call us to schedule your Free of Charge roof inspection. Don’t forget… ResCom will cover your assets. We look forward to hearing from you.

Contact us today. Call (470) 222-8512

How many times have you thought, “I need to have maintenance done on my roof today?” Probably never. Roof systems may be the most neglected part of a home. It makes a lot of sense why that would be the case. I mean… nobody is ever on their roof, plus it’s just something that’s there. You don’t really ever think about it. That is… not until you have water dripping out of a can light, or something really bad like that.

The best way to prevent having a leaky roof is to have an expert roof technician such as we employ at ResCom Roofing to do a roof maintenance every other year. Doing a semi-annual roof maintenance can save you from more expensive repairs because of what faulty shingles and a roof leak can do. Most leaks aren’t even detected for a few months if they’re minor. So, during that time, you’re risking mold growth and damage to structural parts of your home. If that happens, you’ll wish you’d had ResCom or some other roof professional do a maintenance. Doing this will not only help to prevent any unnecessary leaks, it will also prolong the life of your roof shingles.

Here are 5 reasons you should have a semi-annual roof maintenance done to prolong your roof’s lifespan.

1 – Semi-Annual Roof Maintenance – Repair Loose Shingles

Having a roof maintenance performed will allow your roof technician to catch any potential problems that have started, from getting any worse. For example, loose shingles are simple to slide back in place and re-nail. However, if they aren’t attended to, they’ll fall off the roof. Then you’ll have a leak, and a missing shingle issue. We’ll prevent that from happening.

2 – Proper Roof Ventilation Adds Life to Your Roofing

During the maintenance, we’ll check to see if you have proper ventilation on your roof. We recommend having a continuous ridge vent, which is the best ventilation available for asphalt roofing systems. We use Cobra III vents. If we find you don’t have proper ventilation, we can install these vents on your roof for you. The better your roof is ventilated, the longer it will last. When a roof doesn’t have proper ventilation, it basically bakes from beneath in the hot summer sun. Plus, a cooler attic, means lower cooling bills. It’s a win-win.

3 – Repair or Replace Plumbing Boots When Needed

Plumbing boots ResCom RoofingAnother issue that will help prolong your roof’s life is replacing pipe jack vents… or plumbing boots when needed. These plumbing boots typically last about 8 – 10 years. Then they begin dry rotting and cracking. Once this begins, you’ll start having minor leaking which may be undetected. This is not a good thing because it can start mold growth you aren’t even aware of.

I would say that these plumbing boots are the main cause for roof leaks out of every other issue. We will let you know when you need new ones and install them for you as part of your roof maintenance. But if we’re not checking the roof every couple years, you won’t even know this is happening.

4 – Re-Caulking Specific Parts of Your Roof System is Critical

Re-caulking is needed from time to time. There are specific parts to your roof system that are caulked with a high-grade, premium roof sealant at the time of installation. At least when ResCom installs your roof, we use the best. Well, these areas need to be re-caulked every few years. These include; exposed nails head, flashing, HVAC vents, plumbing vents, and any other areas the installers see that caulk is needed. Having this done periodically will absolutely prolong the life of your roof system and prevent unnecessary leaks.

5 – Replace or Repair Wind Damaged Roof Shingles

shingle repair atlanta rescom suwanee Replace or repair any wind damaged shingles. During high winds, which are common here in the Atlanta area, it is common to have shingles lift up, and become damaged. When this happens, it will actually crease the shingle. If these creased shingles go undetected and un-repaired, they will eventually break off, causing roof leaks. If we catch them, which we will during the semi-annual roof maintenance, we can simply use the premium roof sealant such as NP1 to glue them back down. Worst case scenario… we’ll have to replace the damaged shingle. Either way it’s much better to know about it and take care of it than to ignore it. Just like anything else in life… ignoring won’t make it go away, it just makes it worse.

These are 5 common issues that if caught in time, can prevent further damage to your roof and the other parts of your home. It’s just smart to make sure your roof remains in good condition. After all, it is your first line of defense against the storms that Mother Nature throws at you.

Our semi-annual roof maintenance typically runs between $350 – $575 – depending on the size, height, and pitch of your roof. Call today to schedule a Free of Charge roof inspection and we’ll be happy to give you an exact price. Also, if you opt for the semi-annual roof maintenance while we’re doing your full roof replacement, we’ll give you a better rate.

Contact us today. Call (470) 222-8512

The Atlas Roofing Company makes a variety of asphalt shingles. They are just like most of the other roofing manufacturers like GAR, CertainTeed, IKO and Owens Corning. They are make typical builder grade 3-tab shingles, a more durable architectural shingles, and designer shingles.

Well, in the early to mid-90s, Atlas manufactured a shingle called the Atlas Chalet. These shingles became wildly popular, especially in the Southeast. Matter of fact… Georgia had more Atlas Chalet shingles installed than any other State in the USA.

atlas chalet roofing applique rescom roofingThis shingle was actual a 3-tab shingle but had the appearance of a more expensive architectural style shingle. They accomplished by building up certain parts of the shingle tabs with heavier and thicker granules. This feature was called the applique. Well, over time this applique begins blistering and cracking, causing it to lose an unusual number of granules. If you have these shingles, you definitely noticed this at the bottom of your downspouts, as that’s where the water takes these loose granules.

Well, fast forward to 2010. The shingles had received 1000’s of complaints because of this manufacturer defect. So, Atlas discontinued them in 2010. Since then it’s been a nightmare for insurance companies, the Atlas Roofing company, but most importantly and most unfortunately for homeowners that found out the hard way they had these shingles on their home. The worst part is, they probably had a home inspection when they bought the home, and nothing was reported as being wrong with the roof. That’s because nobody knew at that time there was an issue.

Well, over the next several years, all home inspectors became aware of the discontinued shingle, and began reporting them on their home inspections. Homeowners were finding they could not sale their home with these shingles. The new buyers weren’t able to get insurance because of the Chalets. What a nightmare for literally 100’s thousands of homeowners.

So, what’s the answer if you have these shingles? Well, if you don’t plan on selling your home in the next several years, I wouldn’t be that concerned. While the shingles may look to have problems because of the blistering and cracking, it’s really only the applique that’s having the issues and losing granules. And because they were built up and had extra granules to beginning with… it really isn’t something that has compromised the integrity of the actual structure of the shingles. They will last just as long as any other shingle with the same year warranty rating.

However, if you plan on selling your home anytime soon, and you have the Atlas Chalet… we recommend you begin working on the issue immediately. We’d hate to see this issue cost you a home sale. We’ve seen it happen more times than we can count on both hands.

There are 4 options for getting the Atlas Chalet replaced, and we have assisted homeowners with all 4. So, rest assured you are in qualified hands if you call ResCom roofing for help.
Atlas Chalet Acclaims

Option 1: The Fastest Solution But Not Best – Pay “Out of Pocket”

Pay “out of pocket” and get a new roof replacement. Depending on the size and pitch of your roof, this could run you anywhere from $5000 – $25,000 or more. It really just depends on number of squares to be replaced. This isn’t the best option, but if you have the money, it’s by far the easiest.

Option 2: Atlas Chalet With Storm Damage? File Insurance Claim

Have a qualified, Atlas Chalet expert such as our ResCom pros come and do a detailed roof inspection. We will be looking for storm damage of any kind. Because, depending on your insurance company, if your roof has even one damaged shingle, you could receive a complete roof replacement from insurance. All you would have to pay then is your deductible. Much better than option 1, right?

Option 3: Joining a Class Action Lawsuit Possible, But Not Advised

Join one of the Class Action lawsuits that are going and try to recoup some of the replacement cost that way. We don’t recommend this option, because quite honestly… the only people I ever see come out looking good in this scenario is the law firm that’s running the case. It would be a couple years before you’d see a penny, and then it would probably be in the 10% – 15% range of the total replacement cost of the roof.

Option 4: Take it Straight to Atlas Roofing Company

Go straight to the Atlas Roofing company and file a faulty material claim. We’ve assisted several homeowners in this option. But honestly, Atlas requires the homeowner to supply so much documentation and jump through so many hoops, it’s almost impossible to adhere to their request. However, we have been able to help more than one homeowner get some compensation to help with their roof replacement. I say some… because in most cases it was between 28% – 45% of the total replacement cost. One customer actually received 68%, but that was because their shingles were only 4 years of age. But any compensation is better than nothing at all. So, if you aren’t able to get insurance to help, like if you have… All State, then ResCom Roofing can help you give this a shot.

When it boils down to it, this is just one of those things in life that just isn’t fair! The homeowners are being put in a position, through no fault of their own that is costing them money, and in some cases sabotaging them when trying to sale their home.

We hope you’ll contact us today for help if you have the Atlas Chalet shingles. We will be more than happy to come out and do a Free of Charge inspection to see if you have them, and to discuss all your options of how we can help you get them replaced. Call us today (470) 222-8512

Living in Georgia means being accustomed to strong Spring and Summer thunderstorms. Usually around the end of February or March, the cold Winter air starts moving out, and the warmer Spring temperature start moving in. But when those warm Gulf breezes blow up while there’s still cold air… well it’s a recipe for violent thunderstorms. When the upper atmosphere becomes volatile like that, super cells form. Then we can have tornadoes, strong winds and hail storms. Living in Georgia… you can pretty much count on it like clockwork.

If you are in the path of a strong storm like this, there’s a really good chance your roof is going to sustain wind and hail damage. If your roof is reaching 15 years or older… it doesn’t take big hail to damage the roof shingles. A hail storm with 1″ hail is more than enough to do hail damage to a 15 year roof. Especially when accompanied by 40 – 50 mph winds.

ResCom Storm Insurance Protection

These storms can happen anytime of the day or night. We’ve realized that many times a homeowner will be in the path of a quick moving storm and sustain damage, but not even know it. It could have happened while they were at work, or while they were sleeping. Of course, you have to be a pretty heavy sleeper to sleep through a hail storm like this. But it does happen. Then, all the sudden you see a number of your neighbors getting new roofs. This is probably why.

There are 5 steps we highly recommend for you to follow if you feel you’ve experienced a storm like this. These steps are the best way to file an insurance claim, and know that you’re not being taken to the cleaners by a storm chasing, out of state roofing company.

First Step – Call a Local and Trusted Roofing Contractor

rain-storms-roofing-in-atlanta Dripping water inside the houseCall a local and respected roofing company in the Metro Atlanta area such as ResCom Roofing from out Suwanee, GA.

When you call, you’ll be able to schedule a free of charge roof inspection. We will send a professional and well-trained roof technician to conduct a complete roof analysis. Once they’re done, they’ll be able to advise whether or not you have received enough damage from the storm, to warrant filing a claim. Beware of door knockers in this industry. I can tell you right now that if you let them on your roof, there’s a good chance that you will have damage when they come down. Whether or not the storm did damage, the roof salesman will make sure you have damage by breaking shingles on your roof. Then, you can pretty much know that 99.99% of the time they will advise you to file a claim whether you had damage or not.

At ResCom, our technicians and salesman are honest and will be straight forward with you. If you have storm damage, they will assist you in filing your claim. If you don’t have storm damage, they will advise you to Not file a claim that’s not legitimate.

Second Step – Your ResCom Representative Gives You a Truthful Assessment

If your ResCom representative finds you have a legitimate claim, ask them to assist you in calling your insurance company to file the claim. Have your policy handy so you’ll be able to tell the claims adjuster on phone what’s your policy number. It will also be important to tell them the date and time of the storm. They will ask you “what was your date of loss?” That’s just a way of saying… when was the storm? So, if you’re not sure exactly when the storm occurred, no worries… our sales rep will have that information for you.

Third Step – Insurance Adjuster Roof Inspection Assistance for You

Many time when you call in the claim, the insurance company will give you a date and time when the adjuster will be there to do inspection of the roof, to decide if they will cover your loss. Give this date and time to your ResCom rep so we can be there on your behalf during the adjuster appointment. This is maybe the most important part of the process. You need a qualified roof specialist fighting for you, on your behalf. If not, many adjusters will say there’s not enough damage to replace the roof, and they’ll just approve a simple roof repair instead. Most likely it won’t be enough money to cover the deductible. So, you want us there with you, to make sure you get everything that’s owed to you by your insurance company. So please make sure we know that adjuster appointment time as soon as you get it.

Fourth Step – Upon Approval of Your Insurance Claim

If at all possible, try to be present at the time of the adjuster appointment. Many times, you will also have interior damage to your drywall or ceiling from the roof leak caused by the storm. The adjuster will need access to the inside, so it’s best that you’re there. Many times, the adjuster will also issue you a check on the spot if they approve the claim. They will pay that first payment then, which is called the Actual Cash Value payment. They don’t pay the entire claim up front. You’ll be required to then get the repairs or roof replacement done, then submit invoices from the roofing company. We will take care of submitting this paperwork for you as we know exactly what the insurance company wants to see. Then the insurance company will pay the second payment which is called the Recoverable Depreciation. In this case, they will have paid for a complete roof replacement, minus your deductible.

Which leads us to the fifth and final step.

Fifth Step – All You’re Responsible For Paying Is Your Deductible

Tree damage on house insuranceI would say most homeowners have been told by other roofing companies that they aren’t required to pay their deductible. Well, this is not correct. It’s a requirement of the State Insurance Commissioner that all deductibles are paid by the policy holder. So, we insist that you need to pay your deductible. You will pay the deductible to us as your contractor. So, if you don’t think you have to pay it, just know that’s basically taking money out of our profits. For us to perform top notch roofing services, pay our installers a fair rate so they complete a high-quality roof installation, pay for premium roof materials, we need to make a certain amount of profit. The insurance companies literally have complete divisions to research what the industry standard going rate is for each region. So, I can promise you they aren’t just willy nilly paying thousands of dollars extra for the fun of it. They are paying what the industry standard cost for a roof replacement is worth. So, if you want a high-quality roof, you should count on paying that deductible.

We understand we will lose some roof jobs by having this policy. But being able to sleep at night, knowing we’re conducting business with integrity and honesty is worth more than the few roofs we may lose. So please don’t ask us to cover your deductible. Let’s keep it by the book, install you a perfect – new beautiful roof by ResCom Roofing.

The way we see it… if a company will cut corners on this rule, then what other corners are they cutting up on you roof that you’re not even able to see? Just something you should think about. You really don’t want a roofer cutting corners with something that just happens to be your first line of defense against everything Mother Nature has the throw at you.

To conclude, if you think you may have storm damage, or if your roof is 15 years old or older, then schedule a Free of charge roof inspection today. If we find damage, we’ll advise and assist you throughout this entire insurance claim process described above. We look forward to hearing from you. Just remember… ResCom will cover your assets!


ResCom Roofing
990 James Burgess Rd
Suwanee, GA 30024
(470) 222-8512

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